Job Overview
We are seeking a motivated, experienced individual to join our team here at Standard as an Information Technology Coordinator. The IT Coordinator collaborates with leadership personnel to uphold company operations by installing, repairing, and updating computer software or hardware for employees. The job is to use their knowledge of computer systems to assist company employees so they can complete their job duties effectively. This is an exciting opportunity for a tech-savvy individual to kickstart their career in the IT field.
Responsibilities
- Technical Support- providing first -line tech support to end users: assisting employees with IT issues.
- Hardware and Software Maintenance as needed.
- User Account Management: including onboarding and off boarding procedures, ensuring proper access is granted based on job roles.
- Assist with implementing and maintaining IT security policies.
- Create and maintain documentation for processes, procedures and troubleshooting guidelines.
- Improve existing programs by evaluating objectives and specifications: making recommendations based on findings.
- Performs a wide variety of general maintenance and technical tasks to include installing, diagnosing, repairing, maintaining, and upgrading and disposing of computer systems hardware, software, and peripheral devices.
- Managing technical support cases via phone and email submission
- Update the company website as needed.
What Your Background Should Look Like
- Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience)
- Outstanding knowledge of software maintenance
- Implement process improvements.
- Basic understanding of IT principles and technologies.
- Excellent communication and interpersonal skills
- Ability to multi-task, prioritize, and manage time effectively.
Competencies
- Communication and interpersonal skills
- Analytical and problem-solving ability
- Planning and project management skills
- Skills in numerical and statistical analysis
Compensation
Salary commensurate with experience $50,000- $55,000 per year (posted salary ranges are made in good faith. Standard reserves the right to adjust ranges depending on the experience/qualification of the selected candidate as well as internal and external equity).
Benefits
- Health Insurance – Employer contributes toward premiums.
- Vision and Dental Insurance available at employees’ expense
- 7 Paid holidays – Immediate
- 40 Hours Paid Sick Leave
- Participation in company 401K with a 3% -4% match (dependent on employee’s contribution percentage with eligibility qualifications) – available after 1 year of employment
- 40 Hours PTO after 6 months, 80 Hours PTO eligible after 1 year
- $2,000 vacation reimbursement, eligible upon 6-month anniversary
- Life Insurance
- Company computer
- Company cell phone
Vacations are important and Standard wants you to have one!
We believe relaxation and fun are an important part of life for ourselves and families. That’s why we’re pleased to offer our employees Paid Time Off – and we also help pay for a vacation!
After six months of joining our team, employees will earn a week of paid vacation time and will be able to choose from three vacation packages, or we’ll help you pay for any other vacation you may want to take. It’s just another way Standard shows real appreciation to great employees!